Help Documents
A quick reference for the documents we most commonly ask customers to provide, so you know what to have on hand before you start.
Not every order needs every document below, your specialist will tell you exactly what's required for your state and vehicle type once your order is placed.
Proving You Own the Vehicle
Bill of Sale
A signed bill of sale from a private party or dealer showing the sale details for your vehicle.
Dealer Bill of Sale
If you bought from a dealership, we need their bill of sale rather than a private-party one.
Existing Ownership Documents
Any title, MSO/MCO, or transferable registration you already have on hand for the vehicle.
Lien Release
If your vehicle had a loan against it, a lien release confirms the debt is paid and cleared.
Lienholder Account Number
If your vehicle is currently financed, we'll need your lienholder's account number on file.
SF-97 Reassignment
For ex-government vehicles, the federal SF-97 form that reassigns the vehicle to you.
Confirming It's Really You
Signed DMV Forms
Certain state forms need to be printed, signed in pen, and scanned back to us.
Verifying the Vehicle Itself
Photo of VIN
A clear photo of the vehicle identification number, plus photos of each side of the vehicle.
Photos of the Vehicle
Clear photos of each side of the vehicle so the state can match it to your paperwork.
VIN Inspection Form
Required in some states, a certified inspector confirms the VIN matches your paperwork.
VIN Inspector's Credentials
The inspector's business card or ID showing their name, ID number and department. A photo of their badge alone is no longer accepted.
Photo of Odometer
A current odometer reading for odometer disclosure requirements.
Not Sure Which Documents You Need?
Every state and vehicle type is a little different. Place your order and your specialist will walk you through exactly what's required.
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